What measures does Taxi Utrecht take to prevent COVID-19 infections?
In addition to taking additional measures to ensure the safety of our drivers and customers, we have also provided our fleet with the appropriate security to prevent the spread of COVID-19. This allows us to continue providing you with exclusive service that you are used to from us. Also during this intelligent lockdown. We've highlighted some of these measures for you.
• driver-passenger screens
• no direct personal contact required
• disinfection of our vehicles
All our vehicles are equipped with so-called mudguards. This means that the space between our drivers and the passengers is protected. Virus particles cannot be transferred to each other in this way. Because our screens are transparent, good communication in a secure way remains possible.
If you book a taxi ride with Taxi Utrecht, you can do it completely contactless. You can book a ride online via the reservation system on the website or via WhatsApp. The payment is then made contactless, or via our mobile ATM, which is of course also disinfected after each trip.
The fleet of Taxi Utrecht is cleaned after each trip with a disinfectant. When you book a taxi, you always get in a hygienic and clean vehicle. Whether it's one of our passenger cars or taxibuses. In this way, we contribute to the Prevention of the spread.
Should I wear a mask? And does Taxi Utrecht have any more security measures?
At Taxi Utrecht we work according to RIVM guidelines. This means that you do not have to wear a mask if you are the only passenger in one of our taxis. Then wearing a mask is mandatory.
In addition, it is good to know that our drivers ask you to put any luggage in the car yourself. You are therefore expected to open and close the doors of the taxi yourself. However, there are some exceptions to the rule.
If you have difficulty walking or are unable to lift your luggage in the car due to other physical conditions, our drivers are at your service. Of course, our drivers wear gloves when performing these operations and we ask you to handle an appropriate distance of 1.5 meters.
We ask you to participate in our health check when booking a taxi
As soon as one of our taxi drivers arrives at the desired destination, they will ask you a number of questions to complete the mandatory health check. These questions provide more insight into possible disease symptoms or COVID-19 complaints. With a good result, you can of course get in immediately. Do you have any complaints? Then we are unfortunately not allowed to offer you Taxi Transport for security reasons.
All safety measures and guidelines of Taxi Utrecht at a glance
Because we want to communicate our measures clearly, we have prepared a handy checklist for you. This way you know exactly what to expect if you want to use the services of taxi Utrecht.
• mask mandatory from 2 persons
• place your luggage and suitcases in the taxi (if possible)
• open the doors of the taxi itself (if possible)
• book online or via WhatsApp
• Pay contactless or with pin
• ghealth check
• travel in disinfected vehicles
• shielded space between driver and passenger
Do you have questions about the services of Taxi Utrecht during this Corona period? Please do not hesitate to contact us. We are there for you with suitable transport, but we are also happy to answer your questions about taxi transport and COVID-19.